The AI that teaches itself
There is a moment in every true technological revolution when the tool stops merely improving work—and starts improving itself. We are rapidly approaching that moment with Artificial Intelligence, and most enterprise leaders are simply not ready for what comes next. At Microsoft Build, the definitive shift toward agentic AI became undeniable with capabilities like Scout—deeply integrating with Microsoft 365 (Outlook, Teams, OneDrive) to autonomously orchestrate tasks such as scheduling, expense management, and complex communication workflows. This is not an isolated development; it is part of a broader, exponential acceleration in enterprise capability. Having spent over two decades leading large-scale digital transformations across diverse domains, I see Generative AI carrying all the familiar risks of legacy shifts: cultural resistance, integration bottlenecks, and slow adoption. However, it introduces something fundamentally unprecedented: the credible potential for recursive ...